Refund policy
RIGHT OF WITHDRAWAL
The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 days of receiving the products. How to exercise the withdrawal:
– the Customer must communicate the withdrawal by email to giurlandamaurizio@gmail.com within 10 days of receiving the products
– always within 10 days of receiving the products, the Customer sends the goods via postal service or courier to: La Bottarga di Tonno Group s.r.l.c/da Pignatello Lotto 1, 91015 Custonaci (TP)
– the returned goods must arrive intact and the original packaging/packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, email address of the Customer) and the order number.
– shipping costs are borne by the Customer and are not refundable in any case
– the responsibility for the loss or deterioration of the returned goods remains entirely at the Customer's expense.
Tonnomaremio Giurlanda Maurizio VAT number 02898010810. will refund the sum paid for the purchase of the products within 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer. The refunded amount does not include transport costs incurred for the delivery and return of the products.
Terms for withdrawal
The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 days of receiving the products. How to exercise the withdrawal:
– the Customer must communicate the withdrawal via email to tonnomaremio@tonnomaremio.com within 10 days of receiving the products;
– always within 10 days of receiving the products, the Customer sends the goods via postal service or courier to: La Bottarga di Tonno Group SrlC/da Pignatello Lotto 1-91015 Custonaci (TP)
– the returned goods must arrive intact and the original packaging/packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, email address of the Customer) and the order number;
– shipping costs are borne by the Customer and are not refundable in any case;
– the responsibility for the loss or deterioration of the returned goods remains entirely at the Customer's expense.
Tonnomaremio Giurlanda Maurizio VAT number 02898010810. will refund the sum paid for the purchase of the products within 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer. The refunded amount does not include transport costs incurred for the delivery and return of the products.
The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 days of receiving the products. How to exercise the withdrawal:
– the Customer must communicate the withdrawal by email to giurlandamaurizio@gmail.com within 10 days of receiving the products
– always within 10 days of receiving the products, the Customer sends the goods via postal service or courier to: La Bottarga di Tonno Group s.r.l.c/da Pignatello Lotto 1, 91015 Custonaci (TP)
– the returned goods must arrive intact and the original packaging/packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, email address of the Customer) and the order number.
– shipping costs are borne by the Customer and are not refundable in any case
– the responsibility for the loss or deterioration of the returned goods remains entirely at the Customer's expense.
Tonnomaremio Giurlanda Maurizio VAT number 02898010810. will refund the sum paid for the purchase of the products within 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer. The refunded amount does not include transport costs incurred for the delivery and return of the products.
Terms for withdrawal
The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 10 days of receiving the products. How to exercise the withdrawal:
– the Customer must communicate the withdrawal via email to tonnomaremio@tonnomaremio.com within 10 days of receiving the products;
– always within 10 days of receiving the products, the Customer sends the goods via postal service or courier to: La Bottarga di Tonno Group SrlC/da Pignatello Lotto 1-91015 Custonaci (TP)
– the returned goods must arrive intact and the original packaging/packaging of the products must also be returned; the package must bear a precise indication of the sender (name, address, email address of the Customer) and the order number;
– shipping costs are borne by the Customer and are not refundable in any case;
– the responsibility for the loss or deterioration of the returned goods remains entirely at the Customer's expense.
Tonnomaremio Giurlanda Maurizio VAT number 02898010810. will refund the sum paid for the purchase of the products within 30 days from the date on which it became aware of the exercise of the right of withdrawal by the Customer. The refunded amount does not include transport costs incurred for the delivery and return of the products.