Shipping policy

SHIPPING IN ITALY
The courier in charge of delivery will make two attempts to deliver the product, to the address indicated by the customer in the order on Tonnomaremio Giurlanda Maurizio, VAT no. 02898010810. ; after the second delivery attempt, the Courier may call the Customer at the telephone number indicated in the order, to agree on the delivery date; if the Customer is not present at the third delivery attempt agreed with the Courier, the order will be canceled and the Customer will be refunded the cost of the product, net of storage and return costs. La Bottarga di Tonno Group s.r.l. delivers the products with the methods and times indicated on the Tonnomaremio Giurlanda Maurizio website, VAT number 02898010810, and in the shipping option chosen by the Customer at the time of purchase. Delivery times are indicative and are in no way binding for Maremio Giurlanda Maurizio VAT no. 02898010810. ; may vary depending on the order placed (for example product availability) or for other reasons depending on the couriers responsible for shipping. Upon delivery, the Customer is required to verify that the package is intact, not damaged or wet and corresponds to what is described in the accompanying document. In the event that there is no correspondence between the order and delivery, the Customer will be able to exercise the right of withdrawal as provided for in the conditions of sale.



EXPRESS SHIPPING - ALL EU COUNTRIES
After the first delivery attempt to the address of the Customer in the order on Tonnomaremio Giurlanda Maurizio VAT number 02898010810, if the recipient is not present, the courier in charge will inform the Customer, through a written communication placed in the letterbox, that the delivery did not take place. The Customer can therefore contact the Courier, agreeing a second delivery date; the second delivery may also take place at an address different from the one indicated in the order with an additional cost. If within 7 days of the first delivery attempt the Customer has not contacted the Courier, the order will be canceled and the Customer will be refunded the cost of the product, net of storage and return costs.